Legal

DittoDub, Inc. Terms of Service

Last Updated: April 14, 2026

These Terms of Service (these "Terms") are a legally binding agreement between you and DittoDub, Inc., a Delaware corporation ("DittoDub," "we," "us," or "our"), governing your access to and use of our websites, applications, APIs, integrations, managed services, and related products and services that link to or reference these Terms (collectively, the "Services").

By creating an account, clicking to accept, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization. If you do not agree to these Terms, do not use the Services.

If you and DittoDub enter into a separate written agreement, order form, statement of work, or other signed contract covering certain Services, that agreement will control to the extent of any conflict with these Terms.

1. The Services

DittoDub provides AI-enabled dubbing, translation, localization, subtitling, metadata and thumbnail localization, text-to-speech, voice-related tools, creator and channel integrations, API access, and managed or human-assisted studio services. The Services may allow you to upload or link media, text, thumbnails, metadata, channel assets, voice samples, or other materials; generate localized or dubbed outputs; connect third-party platforms such as YouTube or Google; and access related support, analytics, or workflow tools.

The Services may use automated systems, machine learning, human review, and third-party service providers. Outputs may not be accurate, complete, unique, or suitable for every use case. You are responsible for reviewing outputs before publication, distribution, or other reliance.

We may add, modify, suspend, or discontinue all or part of the Services at any time.

2. Eligibility; Minors; Authority

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may use the Services only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. Certain paid plans, business accounts, or sensitive features may require you to be 18 or older.

You may not use the Services if you are prohibited from doing so under applicable law, if you are located in a jurisdiction where the Services would be unlawful, or if you are a person or entity with whom U.S. persons are prohibited from doing business.

3. Accounts, Credentials, and Security

You may need an account to use some Services. You must provide accurate, current, and complete information and keep it updated.

You are responsible for:

maintaining the confidentiality of your login credentials, API keys, tokens, and other access credentials;
all activity that occurs under your account or credentials, whether or not authorized by you; and
promptly notifying us if you suspect unauthorized access, loss of credentials, or other security incidents affecting your account.

We may refuse, reclaim, suspend, or disable accounts, usernames, API keys, or access credentials if we reasonably believe doing so is necessary for security, fraud prevention, legal compliance, or enforcement of these Terms.

If your account is provisioned through an organization, workspace owner, or team administrator, that organization may control your access to the Services and certain account or content settings.

4. Customer Content and Outputs

4.1 Definitions

"Customer Content" means any content, information, prompts, instructions, data, files, URLs, or materials that you or your authorized users submit to the Services, including source videos, audio, images, text, subtitles, transcripts, translations, thumbnails, metadata, channel assets, voice samples, and related materials.

"Outputs" means any results generated, transformed, localized, synthesized, or otherwise produced through the Services, including dubbed audio, translations, subtitles, transcripts, localized metadata, voice generations, and related deliverables.

4.2 Your Responsibility for Customer Content

You are solely responsible for all Customer Content and for your use of Outputs. You represent and warrant that:

you own or control, and will continue to own or control, all rights, licenses, consents, releases, and permissions necessary for DittoDub and its service providers to receive, use, host, process, modify, reproduce, translate, transmit, display, perform, create derivative works from, and otherwise handle the Customer Content and Outputs as contemplated by these Terms and the Services;
your Customer Content, your instructions to DittoDub, and your use of the Services and Outputs will not violate any law, regulation, contract, court order, platform rule, or the rights of any third party, including intellectual property, privacy, publicity, contractual, labor, employment, or other rights;
you have obtained all necessary permissions for any music, images, voices, performances, likenesses, names, trademarks, branding elements, thumbnails, metadata, and other third-party materials included in Customer Content or requested to be used in Outputs; and
where Customer Content includes personal data, biometric data, voice data, or likenesses, you have provided all notices and obtained all consents required by law.

You are responsible for keeping backup copies of Customer Content and Outputs you need. Unless otherwise agreed, we are not an archival service and may delete or disable access to Customer Content or Outputs in accordance with these Terms, our Privacy Policy, or our retention practices.

4.3 License to DittoDub

As between you and DittoDub, you retain your rights in Customer Content, subject to the rights you grant in these Terms. You grant DittoDub and its affiliates, contractors, subprocessors, and service providers a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify, translate, localize, transcode, synchronize, publicly perform or display as directed by you, distribute as directed by you, create derivative works from, and otherwise use Customer Content and Outputs solely as needed to:

provide, operate, secure, monitor, and improve the Services;
train, fine-tune, evaluate, and improve our machine learning, AI, and related systems, including models and systems used across customers, subject to applicable law and any separate written agreement with you;
fulfill your requests and instructions;
troubleshoot, debug, quality assure, support, and maintain the Services;
investigate abuse, fraud, safety issues, or legal violations; and
comply with applicable law, lawful requests, or our contractual obligations.

We do not acquire ownership of your Customer Content solely by virtue of this license.

4.4 Human Review and AI Processing

You acknowledge that the Services may involve automated processing, algorithmic decision-making, machine learning systems, and, where needed, human review by DittoDub personnel or service providers for support, safety, moderation, quality assurance, debugging, managed service delivery, and model or system improvement.

Customer Content may be used to provide, secure, maintain, debug, support, quality assure, and improve the Services, including to train, fine-tune, evaluate, and improve our machine learning, AI, and related systems, including general-purpose or shared models and systems used across customers, subject to applicable law and any separate written agreement with you.

4.5 Outputs

Subject to your compliance with these Terms and any separate agreement, and except for DittoDub technology, third-party materials, or preexisting rights, DittoDub assigns to you any right, title, and interest it may have in Outputs generated specifically for your account. Outputs may not be unique, and the Services may generate similar or identical outputs for other users. You remain responsible for reviewing Outputs for accuracy, lawfulness, and fitness for your intended use.

5. Voice, Likeness, and Synthetic Media Rules

Because the Services include voice-related and synthetic media features, the following rules apply in addition to all other restrictions in these Terms:

You may not use the Services to:

clone, synthesize, imitate, reproduce, or otherwise use a person's voice, likeness, image, persona, or other identifying attributes without all legally required rights, notices, and consents;
impersonate any person or entity in a deceptive or misleading manner;
create, distribute, or facilitate fraudulent, defamatory, harassing, exploitative, or deceptive synthetic media;
generate or distribute content intended to mislead people about whether audio, video, or images are authentic where disclosure is required by law or where a reasonable person would likely be deceived, and you are responsible for making any disclosure required by law, platform policy, or applicable industry standard;
violate any right of publicity, privacy, data protection, labor, consumer protection, election, telecommunications, or biometric law;
create political robocalls, scam content, unlawful campaign materials, or unlawful lobbying, fundraising, or advertising materials;
misappropriate the voice of an actor, performer, creator, employee, contractor, candidate, public figure, or private individual; or
evade watermarking, provenance, safety, or disclosure mechanisms associated with synthetic media.

If we request proof of your rights or consents to use a voice, likeness, or other protected attribute, you must provide it promptly. We may suspend access to related content or features while we evaluate the issue.

6. Acceptable Use; Prohibited Conduct

You may use the Services only for lawful purposes and only in accordance with these Terms. You may not, and may not assist or permit others to:

use the Services in violation of any applicable law, regulation, court order, or third-party right;
upload, link to, request processing of, or distribute content that is infringing, unlawful, fraudulent, defamatory, invasive of privacy, or misleading;
exploit, abuse, endanger, or harm minors;
create, promote, or distribute child sexual abuse material, non-consensual intimate imagery, or sexually exploitative content;
create, promote, or distribute hate speech, terrorist content, violent extremist content, or content that incites violence;
depict, promote, or encourage the active infliction of violence on any animal;
harass, threaten, bully, stalk, dox, or intimidate any person;
engage in fraud, scams, phishing, deceptive advertising, identity theft, social engineering, account takeovers, or financial abuse;
use the Services to generate false endorsements, fake reviews, fake news, forged records, forged evidence, or materially deceptive business communications;
submit malware, spyware, ransomware, Trojan horses, malicious code, or any material that interferes with the Services;
interfere with or disrupt the integrity, security, performance, or availability of the Services or the systems or networks connected to them;
probe, scan, test, or bypass security or authentication measures, except as expressly authorized in writing;
reverse engineer, decompile, disassemble, extract source code from, or otherwise attempt to derive underlying models, software, or systems except to the extent such restriction is prohibited by law;
scrape, harvest, index, mirror, frame, or systematically extract data or content from the Services except as expressly permitted by us in writing or through documented API functionality;
use the Services in a manner that exceeds rate limits, usage limits, or fair use boundaries we establish;
use the Services to build, train, benchmark, or improve a competing product or service without our prior written permission;
use the Services in connection with HIPAA, GLBA, FISMA, export-controlled data, or other regulated data or use cases unless we expressly agree in writing;
misrepresent your identity, affiliation, purpose, or entitlement to use the Services;
create multiple, duplicate, false, or fraudulent accounts;
sell, sublicense, rent, lease, resell, timeshare, or otherwise make the Services available to third parties except as expressly authorized;
use the Services for any emergency, life-safety, medical, legal, or other high-risk purpose where inaccurate output could cause harm; or
encourage or enable any third party to do any of the foregoing.

We may investigate suspected violations and cooperate with law enforcement, rights holders, regulators, platforms, or other appropriate parties.

7. Third-Party Platforms, Services, and Content

The Services may interoperate with third-party platforms, providers, or content, including YouTube, Google, Apple, Stripe, analytics providers, advertising providers, cloud providers, and other vendors.

If you connect or authorize a third-party account or service, you authorize us to access, use, and exchange information with that third party as necessary to provide the relevant functionality. Your use of third-party services is governed by those providers' own terms and privacy policies, and we are not responsible for third-party services, content, availability, or practices.

The Services may depend on third-party platforms and APIs. We are not responsible for outages, policy changes, suspensions, access restrictions, data loss, monetization changes, or other actions by third parties.

If you use any Google or YouTube integration, you also agree to comply with applicable Google and YouTube terms and policies. Our use of Google user data is subject to applicable Google API Services terms and policies.

8. Fees, Billing, Subscriptions, Trials, and Taxes

8.1 Fees

You agree to pay all fees, charges, and taxes associated with your use of the Services at the pricing and on the terms presented to you at the time of purchase or in any applicable order form, statement of work, or other written agreement.

8.2 Subscription Plans and Recurring Charges

Some Services are offered on a subscription, usage-based, prepaid, or recurring basis. If you purchase a recurring subscription, you authorize us and our payment processors to charge your selected payment method on a recurring basis for the applicable term until you cancel or the subscription otherwise ends.

Where required, we will present recurring pricing, renewal timing, and cancellation terms before purchase. You are responsible for keeping your billing information current.

8.3 Trials, Promotions, and Introductory Pricing

We may offer free trials, credits, coupons, referral incentives, introductory pricing, or other promotional offers. Additional promotional terms may apply. Unless the offer states otherwise, we may modify, suspend, or terminate promotions at any time. If a trial or promotional period converts to a paid subscription, we may charge you at the then-applicable rate unless you cancel before the paid period begins, consistent with the terms disclosed to you at sign-up.

8.4 Cancellation

You may cancel a subscription through your account settings or another method we make available for the applicable plan. Unless we expressly state otherwise, cancellation will take effect at the end of the current billing period, and we will not charge you for future renewal periods after the cancellation becomes effective.

For enterprise, API, managed services, studio, or custom services sold under an order form or statement of work, cancellation and termination rights are governed by that separate agreement.

8.5 Refunds

Except as required by law, all fees are non-refundable and non-creditable once paid. We do not provide refunds, credits, or prorated refunds for partially used billing periods, consumed usage, delivered Services, cancellations made after a billing period begins, or unused time remaining in a subscription term.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.

8.6 Payment Processors

Payments may be processed by third-party payment processors, including Stripe. Your use of those payment services may be subject to separate terms and privacy policies of those processors. We do not store full payment card numbers except as processed and retained by our payment partners.

8.7 Taxes

You are responsible for all applicable sales, use, value-added, withholding, and other taxes, duties, and levies associated with your purchases or use of the Services, other than taxes on our net income, unless applicable law requires otherwise.

8.8 Collection; Offsets

If your payment method fails or your account is past due, we may suspend Services, revoke access to Outputs, offset credits, engage collection processes, or use other lawful means to recover amounts owed.

9. API and Developer Terms

If we provide API access, developer credentials, sandbox access, or other programmatic interfaces, the following additional terms apply:

you may use API credentials only for your own authorized internal business purposes or as otherwise expressly permitted in writing;
you must keep API keys, secrets, tokens, and other credentials confidential and secure;
you may not share, transfer, sell, sublicense, publish, or expose API credentials to third parties without our prior written consent;
you may not circumvent rate limits, quotas, usage rules, or other restrictions;
you may not use the API in a manner that degrades the Services, creates security risk, or causes excessive load;
you must comply with all technical documentation, security requirements, and integration guidance we publish;
we may monitor API usage, set or modify rate limits, suspend or revoke access, or require credential rotation at any time; and
we may update, modify, deprecate, or discontinue APIs or features at any time.

We may suspend or terminate API access immediately if we reasonably believe your integration presents a security issue, violates these Terms, or exposes us or others to legal or operational risk.

10. DittoDub Intellectual Property

The Services, including all software, models, workflows, interfaces, documentation, site design, trademarks, logos, names, service marks, data compilations, and other materials made available by DittoDub, are owned by or licensed to DittoDub and are protected by intellectual property and other laws.

Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise. You may not use DittoDub's names, logos, or other brand features without prior written permission.

11. Feedback

If you provide suggestions, ideas, feedback, comments, or other input regarding the Services ("Feedback"), you grant DittoDub a worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, sublicensable right to use, reproduce, modify, distribute, display, perform, and otherwise exploit that Feedback for any lawful purpose without restriction or compensation to you.

12. Confidentiality of Information

You should not submit information you consider highly confidential unless the Services and your applicable plan are intended for that use and you have satisfied yourself that the protections are appropriate. We will use and protect personal information in accordance with our Privacy Policy, and we will handle Customer Content as described in these Terms, our Privacy Policy, and any separate agreement with you.

If you and DittoDub have entered into a separate nondisclosure agreement or services agreement containing confidentiality obligations, that agreement will govern to the extent of any conflict.

13. Suspension, Moderation, and Termination

We may suspend, limit, remove, disable, or terminate your access to any or all Services, Customer Content, Outputs, or accounts immediately, with or without notice, if we reasonably believe:

you violated these Terms or applicable law;
your use creates security, fraud, abuse, safety, reputational, or legal risk;
we receive a lawful request or credible complaint relating to your use, Customer Content, or Outputs;
you fail to pay amounts owed; or
continued provision of the Services is impracticable or no longer commercially viable.

You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including provisions relating to payment, intellectual property, disclaimers, limitations of liability, indemnity, dispute resolution, and any accrued rights or obligations.

14. Copyright Complaints; DMCA; Repeat Infringer Policy

DittoDub respects intellectual property rights and responds to notices of alleged infringement as required by law.

If you believe content available through the Services infringes your copyright, you may send a notice containing the information required by applicable law, including:

a physical or electronic signature of the copyright owner or authorized agent;
identification of the copyrighted work claimed to have been infringed;
identification of the allegedly infringing material and information reasonably sufficient for us to locate it;
your contact information;
a statement of good-faith belief that the challenged use is not authorized by the copyright owner, its agent, or the law; and
a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.

Send notices to our designated copyright agent:

DMCA Agent: Copyright Manager
DittoDub, Inc.
28 Geary St., Suite 650
San Francisco, CA 94108
Email: dmca@dittodub.com

If we remove or disable content in response to a copyright notice, we may notify the affected user and, where appropriate, allow that user to submit a counter-notification. We may terminate accounts of repeat infringers in appropriate circumstances.

15. Service Disclaimer; AI and Localization Limitations

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, DITTODUB DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, OR RESULTS.

Without limiting the foregoing:

Outputs may contain errors, omissions, mistranslations, synchronization issues, accent or pronunciation issues, inappropriate content, or other defects;
the Services may not correctly reflect cultural, linguistic, legal, regulatory, or regional nuances;
the Services may experience outages, latency, interruptions, or loss of data;
third-party integrations may fail, change, or be discontinued; and
no information or output provided through the Services constitutes legal, medical, accounting, safety, or other professional advice.

You are solely responsible for reviewing and validating Outputs before use, publication, distribution, or reliance. The Services are not designed for emergency services, critical infrastructure, regulated medical use, legal determinations, or other high-risk activities.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL DITTODUB OR ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF DITTODUB AND ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

THE AMOUNT YOU PAID TO DITTODUB FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
ONE HUNDRED U.S. DOLLARS (US$100).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or any non-waivable statutory rights.

17. Indemnification

You will defend, indemnify, and hold harmless DittoDub and its affiliates, licensors, service providers, officers, directors, employees, and agents from and against any claims, actions, proceedings, damages, judgments, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

your Customer Content or Outputs;
your use of the Services;
your violation of these Terms;
your violation of any law or third-party right, including intellectual property, privacy, publicity, or contractual rights;
any allegation that DittoDub's processing of Customer Content or delivery of Outputs as directed by you infringes or misappropriates any third-party right; or
your fraud, negligence, or willful misconduct.

We may assume exclusive control of the defense of any matter subject to indemnification, and you will cooperate with us in that defense.

18. Governing Law and Dispute Resolution

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

18.1 Informal Resolution

Before initiating arbitration or litigation, you and DittoDub agree to attempt in good faith to resolve any dispute informally by providing written notice to the other party and participating in a good-faith discussion for at least thirty (30) days.

18.2 Binding Arbitration

Except for the exclusions below, any dispute arising out of or relating to these Terms or the Services will be finally resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its applicable rules, including any consumer rules that apply. Judgment on the award may be entered in any court having jurisdiction.

18.3 Exceptions

Nothing in this Section prevents either party from:

bringing an individual action in small claims court if it qualifies;
seeking injunctive or equitable relief for misuse of intellectual property, confidential information, data, or the Services;
seeking relief related to payment defaults or unauthorized access; or
raising issues that applicable law says cannot be arbitrated.

18.4 No Class Actions

To the maximum extent permitted by law, disputes must be brought on an individual basis only. Neither you nor DittoDub may participate as a plaintiff or class member in any purported class, collective, consolidated, representative, mass, or private attorney general proceeding.

18.5 Venue for Court Proceedings

If a dispute is not subject to arbitration or is properly brought in court, the state or federal courts located in Delaware will have exclusive jurisdiction, and each party consents to those courts, except where applicable law requires otherwise.

19. Electronic Communications

By using the Services, you consent to receive electronic communications from us, including notices, disclosures, agreements, invoices, and records. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

20. Changes to the Services or These Terms

We may update these Terms from time to time. When we do, we will post the updated version and revise the "Last Updated" date. If required by law, we will provide additional notice. Your continued use of the Services after an update becomes effective means you accept the updated Terms.

21. Promotional Programs; Referral and Introductory Discount Misuse

From time to time, DittoDub may offer referral programs, credits, introductory pricing, trial offers, or other promotions (collectively, "Promotions") that provide credits, discounts, complimentary usage, or other benefits (collectively, "Promotional Benefits"). Any additional terms presented with a Promotion are incorporated into these Terms.

Unless a Promotion expressly states otherwise:

any introductory or first-period discount may be used only once per person and, where applicable, per household, company, or organization; and
referral-based Promotional Benefits are available only for bona fide referrals of new customers who have not previously held a DittoDub account under any email address, organization, or identity and who satisfy all qualifying conditions.

You may not misuse Promotions. Without limitation, the following constitutes "Promotional Abuse":

creating, or helping create, multiple, duplicate, fictitious, or fraudulent accounts;
self-referrals or referrals of accounts you control directly or indirectly;
misrepresenting identity, affiliation, or eligibility;
canceling and re-subscribing, or otherwise manipulating account status, for the primary purpose of repeatedly obtaining introductory or new-customer discounts;
coordinating sham referrals, sign-ups, or purchases to trigger Promotional Benefits; or
engaging in fraudulent, deceptive, misleading, or bad-faith conduct to obtain Promotional Benefits.

If we reasonably determine Promotional Abuse has occurred, we may, in our sole discretion and to the extent permitted by law:

void, revoke, or decline to apply Promotional Benefits;
reverse complimentary or discounted Services and apply the then-current standard non-promotional rates;
adjust invoices or account balances;
charge any payment method associated with your account for the applicable standard fees and related amounts; and/or
suspend or terminate your eligibility for Promotions or your account.

By participating in a Promotion, you authorize us to charge your payment method on file for any valid adjustments assessed under this Section, subject to applicable law.

22. Miscellaneous

These Terms constitute the entire agreement between you and DittoDub regarding the Services, except for any separate written agreement that applies. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force to the maximum extent permitted by law.

Our failure to enforce any provision is not a waiver. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets, or as otherwise permitted by law.

There is no agency, partnership, joint venture, or employment relationship created by these Terms.

23. Contact Information

DittoDub, Inc.
28 Geary St., Suite 650
San Francisco, CA 94108
United States
Email: contact@dittodub.com